Being a web hosting client can be embarrassing - you often need to cope with network outages and a shitty and slow technical support service. To top it off, you need to sign at least in 2 admin panels in order to administer your domains, billing transactions and your web site itself. When we started Rick Hosting, we attempted to change all that.
A Novel Hosting Approach
The Control Panel is the part of the hosting platform that the customers in fact see. And 90% of the web hosting service providers out there use one and the same web hosting Control Panel - cPanel. We, though, find cPanel to be outmoded and hard to work with - it simply frustrates our work. That is why we reached the decision to utilize a different Control Panel - the Hepsia Control Panel. It's new, has a fresh look & feel and offers billing, domain name and web site administration options, so you can manage everything from one single location. Moreover, it has a drag-and-drop File Manager, so you won't need to use third-party FTP software. Our tests have proven that the Hepsia Control Panel is three times faster than other Control Panels! We have also set up a hosting Control Panel demo - you can see for yourself how the Hepsia hosting Control Panel functions.
A Stable Hosting Service
Your site needs to be online. That is the reason why we lean on exceptional-quality servers powered by the proven blend of Linux and Apache. We are also working with four excellent datacenter facilities where you can host your web sites. This allows us to offer a 99.9% uptime guarantee.
A Customer-Focused Approach
Last, but not least - we are there for you! We have Live Chat techs who are there to reply to all your pre-sale inquiries and to help you remedy small technological problems. We have a top-quality 24/7 client support service. We offer a 1-hour ticket response time guarantee, but in the majority of situations our client care team representatives respond to support tickets in less than twenty minutes!